Solution Goal
The ecommerce operations automation solution targets multi-admin, multi-product, multi-order operation scenarios. We have implemented an ecommerce automation system that connects product data, compliance risk, listing, shipping labels, and operating analysis into a traceable workflow. Operators can advance work by sending instructions in Lark.
Automatable Business Workflows
- Violation collection and analysis: downloads recent violation records and detects infringement, illegal content, sensitive expressions, and platform-rule risks in apparel prints.
- Violation library matching: adds risky prints to a library and compares new products before listing, blocking high-risk products early to reduce store-penalty risk.
- Product review and listing: reviews images for compliance, submits approved products, and blocks or routes high-risk items to humans.
- Product title generation: recognizes style, pattern, audience, season, and scene from images, then generates compliant English titles.
- Shipping label classification: reads PDF labels, recognizes logistics templates and warehouses, and classifies files into target folders.
- Daily report analysis and export: reads financial reports, analyzes sales, profit, ad ROI, and store performance, and generates shareable Excel files.
Gets Stronger With Use
Every violation analysis updates the violation library, every human review improves rules, and every daily report becomes an operating review. Over time, the system becomes more aligned with the customer's products, platform, and operating rules.
Control Boundaries
Prices, inventory, refunds, order exceptions, and sensitive customer communication must have clear permissions and human confirmation. The system keeps operation logs for tracing and replay; failures are not packaged as success.